How to Join
The Perfect Potion Customer Care program is our online extension of our customer experience program. We strive to deliver the same wonderful communication and sense of community as we offer in-store via our email and sms marketing and social media platforms.
Signing up to the Customer Care program allows us to remain in contact with you after you have left the shops (online and physical). We do this with the view that continued education and insight into our wonderful company and Perfect Potion community will help us to continue to build a lasting and trusting relationship with you, our customer.
Perfect Potion collect your contact information in order to keep in touch with you via emails and sms. We encourage all customers to join our social media community by following us on Facebook, Instagram, Twitter and Pinterest.
Emails are regularly sent and contain information regarding exclusive special offers, new product releases, important events and workshops.
Earn & Redeem Points
Points are accrued and redeemed at any Perfect Potion location OR our online store! Please note that the points do not transfer accross store and online.
Signing up to the customer care program gives you the added benefit of accruing points on your purchases. For every dollar spent, you will earn 1 point, once you reach 200 points, you are eligible to receive $10 off your next purchase. The points you accrue are available for 12 months from the time of purchase, at which point they expire.
1 dollar spent = 1 point
200 points = $10 off your next purchase
$10 Birthday Credit
Exclusive Gifts & Discounts
From time to time we may choose to reward our outstanding customer care customers with extra bonuses. We reserve the right for these bonuses to change from month to month and year to year.
Review & Win
Talk about it and link to T&C's
talk about able to share them to others
Save your favourite products
Create wishlists to email to your family and friends
Make Checkout A breeze
Manage/change your account information
View purchase history
To update your account information, please log in to your customer care account and click on the Update Details tab. Decide whether you would like to receive our newsletters on this page as well.
In the footer of the Perfect Potion website, under the header “log in or join our customer care program”, click “forgot your password?” Enter your email address and follow the instructions given. If you do not receive an email into your inbox, please check your spam or junk mail.