Shipping within Australia
All orders are shipped from our manufacturing facility in Brisbane, Australia. As part of our commitment to the environment, all orders are packed using recycled wrapping materials.
We make every effort to ship all orders next business day. If we experience higher order volume, there may be slight delays in shipment.
Orders are shipped on business days only (business days are Monday to Friday, excluding Queensland public holidays).
Please note that currently there are still delays on interstate orders, due to the processing of record parcel volumes, border restrictions and items being processed through alternate sorting offices.
|DESPATCHED FROM BANYO QLD 4014||DELIVERY ESTIMATE (BUS. DAYS)|
|Queensland||Metro (within Brisbane)||1-2 days|
|Regional (outside Brisbane)||2-4 days|
|New South Wales||Metro (within Sydney)||2-3 days|
|Regional (outside Sydney)||3-5 days|
|Victoria||Metro (within Melbourne)||3-4 days|
|Regional (outside Melbourne)||5-7 days|
|Other States / Territories||South Australia||5-6 days|
|Western Australia||5-6 days|
|Northern Territory||5-6 days|
Some items cannot be shipped via express post. Orders containing flammable liquid (Dangerous Goods) may only ship via road and therefore cannot be sent Express. These items are clearly marked on their product page. Items unavailable for express post will not display shipping options.
Express Post is guaranteed next day delivery FROM the date shipped. As we ship next business day, please allow 2 days for Express Post. Alternatively, orders placed by phone before 10:00am can be Express Posted same day. Please take into consideration your location and check with Australia Post in regard to Express Post delivery timeframes.
Perfect Potion ship via Australia Post. The shipping cost is calculated based on the size of your order. Your shipping cost will be calculated on the checkout page once all items are in your shopping cart.
Standard road shipping on orders over $50 is free within Australia for our Retail customers. Standard road shipping on orders over $100 is free within Australia for our Practitioner & Wholesale customers.
Should you require your order urgently, we do offer Express Post for an added fee. This cost will be calculated for you on checkout.
Some items cannot be shipped via express post. These items are clearly marked on their product page. Items unavailable for express post will not display shipping options. Please remove these items from your cart before choosing express post.
Damaged in Transit
All care is taken when packing your order to ensure your items are safe when leaving our warehouse. Once your package has left our warehouse, Perfect Potion is not responsible for damages incurred. Please contact Australia Post for more information.
Signature Required on Delivery
Due to the delicate nature of Perfect Potion products, we require signature on receipt of all deliveries. We do not leave parcels at the door if no one is home even on request on check out.
Items not signed for require to be picked up at your nearest post office within the timeframe stipulated by Australia Post.
Perfect Potion is not responsible for Australia Post delivering to the incorrect address or for Collection Centres signing parcels over to the incorrect recipient.